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Consumer Rights

Consumer template letters

Summary

* Letter to complain about faulty goods bought from a company * Letter to complain about misdescribed goods bought from a private seller * Letter to complain about faulty goods bought on hire purchase * Letter to complain about faulty goods supplied with a service * Letter to warn trader about court action for faulty goods * Letter to complain to a trader about poor quality work * Letter to complain about the poor standard of a service * Letter to complain about a delay to a service * Letter to complain about a phone, TV or internet bill * Letter to 'make time of the essence': services * Letter to claim damages for misrepresented goods or services * Letter to cancel a contract that's been breached * Letter to complain to a phone company about cashback * Letter to end contract due to poor work and 'lost faith' * Letter to complain to an energy supplier * Letter to complain about energy back-billing * Letter to complain about energy mis-selling * Letter to complain about your energy supply being switched without your agreement * Letter for repaying debt to your energy supplier * Letter to switch energy supplier if you have a prepayment meter

Key information

  • Letter to complain about faulty goods bought from a company
  • Letter to complain about misdescribed goods bought from a private seller
  • Letter to complain about faulty goods bought on hire purchase
  • Letter to complain about faulty goods supplied with a service
  • Letter to warn trader about court action for faulty goods
  • Letter to complain to a trader about poor quality work
  • Letter to complain about the poor standard of a service
  • Letter to complain about a delay to a service
  • Letter to complain about a phone, TV or internet bill
  • Letter to 'make time of the essence': services
  • Letter to claim damages for misrepresented goods or services
  • Letter to cancel a contract that's been breached

Practical guidance

  • Source: [Consumer template letters](https://www.citizensadvice.org.uk/consumer/template-letters/letters/)

Related topics

Consumer RightsFaulty Goods and ServicesTemplate letters

Sources

  • Citizens Advice — [Consumer template letters](https://www.citizensadvice.org.uk/consumer/template-letters/letters/) — `raw/citizens-advice/consumer-consumer-template-letters.md`

This is signposting information from the Legal Shaman wiki, not legal advice. Always consult a qualified solicitor for your situation.

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