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Consumer Rights

Get more help

Summary

Topic hub for **Get more help** — 6 wiki pages extracted from approved sources.

Key information

  • Complaining to an ombudsman — You can complain to an ombudsman if you’ve already complained to the organisation and couldn’t solve your problem.
  • Contact the consumer service — Before you contact the consumer service, you should be ready to note down some information. To help the adviser give.
  • Find a trader and check you can trust them — The best place to start looking for a trader is your local council - you can find your council’s website on GOV.UK. If.
  • If you need more help in the Channel Islands or the Isle of Man — To get information or advice, call your local Trading Standards office. Telephone: Consumer Advice 01624 686500 and.
  • Reporting to Trading Standards — You should report a business to Trading Standards if they sold you something: * unsafe or dangerous, like an electronic.
  • Solve an ongoing consumer problem with a business seller — You should first contact your Buy Now Pay Later provider to explain the situation. If your Buy Now Pay Later provider.

Practical guidance

  • Browse the wiki pages above for guidance on Get more help.
  • Answers should cite the source URL and raw file path from each page's Sources section.

Related topics

Consumer RightsFaulty Goods and ServicesGet more help

Sources

  • Citizens Advice — [Complaining to an ombudsman](https://www.citizensadvice.org.uk/consumer/get-more-help/how-to-use-an-ombudsman-in-england/) — `raw/citizens-advice/consumer-complaining-to-an-ombudsman.md`
  • Citizens Advice — [Contact the consumer service](https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issue/) — `raw/citizens-advice/consumer-contact-the-consumer-service.md`
  • Citizens Advice — [Find a trader and check you can trust them](https://www.citizensadvice.org.uk/consumer/get-more-help/find-a-trader-and-check-you-can-trust-them/) — `raw/citizens-advice/consumer-find-a-trader-and-check-you-can-trust-them.md`
  • Citizens Advice — [If you need more help in the Channel Islands or the Isle of Man](https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-in-the-channel-islands-or-the-isle-of-man/) — `raw/citizens-advice/consumer-if-you-need-more-help-in-the-channel-islands-or-the-isle-of-man.md`
  • Citizens Advice — [Reporting to Trading Standards](https://www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/) — `raw/citizens-advice/consumer-reporting-to-trading-standards.md`
  • Citizens Advice — [Solve an ongoing consumer problem with a business seller](https://www.citizensadvice.org.uk/consumer/get-more-help/Solve-an-ongoing-consumer-problem/) — `raw/citizens-advice/consumer-solve-an-ongoing-consumer-problem-with-a-business-seller.md`

This is signposting information from the Legal Shaman wiki, not legal advice. Always consult a qualified solicitor for your situation.

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