What Do I Do If I Bought A Faulty Car On Finance?

Summary

If you have bought a car on finance, only to have it break down on you due to a fault, you're not alone. Many consumers face similar challenges, discovering defects or malfunctions in vehicles they've financed from mechanical issues, electrical faults, and safety concerns, to cosmetic damage. In this article, we'll cover everything you need to know about your consumer rights if you've bought a faulty car on finance. In the UK, consumer rights are governed by the Consumer Rights Act 2015. This legislation provides legal protection for consumers who purchase goods, including vehicles. Under the Consumer Rights Act 2015, goods, including cars, must meet certain standards. Specifically, they must be: * Of satisfactory quality. * Fit for purpose. * As described. So, if you buy a car for daily commuting, it should be capable of reliably transporting you from one place to another. Similarly, if the vehicle was advertised as having certain features or characteristics, it should have those. If the car you purchased does not meet these standards and is found to be faulty you are entitled to a repair, replacement, or refund. These consumer rights apply regardless of how you paid for the car.

Key information

• •If you have bought a car on finance, only to have it break down on you due to a fault, you're not alone. Many consumers face similar challenges, discovering defects or malfunctions in vehicles they've financed from mechanical issues, electrical faults, and safety concerns, to cosmetic damage.
• •In this article, we'll cover everything you need to know about your consumer rights if you've bought a faulty car on finance.
• •In the UK, consumer rights are governed by the Consumer Rights Act 2015. This legislation provides legal protection for consumers who purchase goods, including vehicles.
• •Under the Consumer Rights Act 2015, goods, including cars, must meet certain standards. Specifically, they must be:
• •* Of satisfactory quality. * Fit for purpose. * As described.
• •So, if you buy a car for daily commuting, it should be capable of reliably transporting you from one place to another. Similarly, if the vehicle was advertised as having certain features or characteristics, it should have those.
• •If the car you purchased does not meet these standards and is found to be faulty you are entitled to a repair, replacement, or refund. These consumer rights apply regardless of how you paid for the car, whether through cash, debit card, credit card, or finance.
• •It's advisable to contact the finance company if you discover faults with the car you purchased on finance.
• •When you buy a car through a finance agreement, the finance company essentially owns the vehicle until you've paid off the loan or finance agreement. Therefore, they have a vested interest in ensuring that the car meets certain quality and performance standards.
• •By contacting the finance company, you can make sure they are aware of the fault and can take appropriate action to resolve the issue. This may involve working with you and the seller or dealership to find a resolution, such as a repair, replacement, or refund.
• •Be sure to provide them with all relevant information, including details of the faults, any correspondence with the seller or dealership, and any documentation supporting your case.
• •A fault with a vehicle refers to any defect, malfunction, or issue that affects its performance, safety, or functionality.

Practical guidance

• •Source: [What Do I Do If I Bought A Faulty Car On Finance?](https://lawhive.co.uk/knowledge-hub/litigation/what-do-i-do-if-i-bought-a-faulty-car-on-finance)

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