Report a scam

Summary

Before you report a scam, there are steps you can take to protect yourself from things getting worse. Check what to do if you've been scammed. Contact the police immediately by calling 101 if: * you've transferred money to the scammer in the last 24 hours If you feel threatened or unsafe call 999. Write down the details of your scam. This will help you remember all the important information when you report it. * who you've been in contact with – write down names, numbers and addresses if you have them * what information you've shared – for example, passwords, PINs, or bank details * how you've paid – for example, credit card or bank transfer If you need help you can tell us when you fill in the form, or when you call. Once we've got all the information we need, we'll pass this to Trading Standards. We don't investigate scams ourselves. Trading Standards gathers information about scams so they can take legal action against scammers. Trading Standards will decide whether to investigate. They might contact you for more information. Depending on what they find, they could prosecute the scammers or stop them operating. Even if Trading Standards don't contact you, they might still use.

Key information

• •the scammer is in your area
• •you've transferred money to the scammer in the last 24 hours
• •who you've been in contact with – write down names, numbers and addresses if you have them
• •what information you've shared – for example, passwords, PINs, or bank details
• •whether you've paid any money
• •how you've paid – for example, credit card or bank transfer
• •contacting our consumer helpline
• •check your account for recent orders
• •change your account password
• •Before you report a scam, there are steps you can take to protect yourself from things getting worse. Check what to do if you've been scammed.
• •* you've transferred money to the scammer in the last 24 hours
• •Write down the details of your scam. This will help you remember all the important information when you report it.

Practical guidance

• •Source: [Report a scam](https://www.citizensadvice.org.uk/consumer/scams/reporting-a-scam/)

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