Money, Benefits and Debt
Your energy supply
Summary
Get help if you’re behind with your energy bills * Grants and benefits to help you pay your energy bills * You can't afford to top up your prepayment meter * Stop your energy supplier moving you to prepayment * Tell your supplier if you need extra support * Get help if you use oil, LPG, coal or wood to heat your home * If you’re struggling to pay your heat network bills * How to read your gas or electricity meter * How to read your smart electricity meter * How to read your smart gas meter * Getting a smart meter installed * If you’re having problems with your smart meter * Check if your smart meter should work in smart mode * If you have a radio teleswitch or dynamically teleswitched energy meter * Check if your energy meter isn't working properly * Move your gas or electricity meter * Using your smart meter’s in-home display * Fixing problems with your smart meter’s in-home display * Find the user guide for your smart meter's in-home display * Decide if prepayment is right for you * Switching from prepayment to paying by credit * Make your home more energy efficient * Get help paying for energy efficiency home improvements * Find an installer for energy efficiency home.
Key information
- Get help if you’re behind with your energy bills
- Grants and benefits to help you pay your energy bills
- You can't afford to top up your prepayment meter
- Stop your energy supplier moving you to prepayment
- Tell your supplier if you need extra support
- Get help if you use oil, LPG, coal or wood to heat your home
- If you’re struggling to pay your heat network bills
- How to read your gas or electricity meter
- How to read your smart electricity meter
- How to read your smart gas meter
- Getting a smart meter installed
- If you’re having problems with your smart meter
Practical guidance
- Source: Your energy supply
Related topics
More in this area
Sources
- Citizens Advice — Your energy supply
This is signposting information from the Legal Shaman wiki, not legal advice. Always consult a qualified solicitor for your situation.